Plug & Play - New Technologies

My Prompt

Plug and play technology gives end users nothing to figure out, void of figuring anything out. Whereas with new technologies users are more involved. There is more interactive that allows for users to comment, like, and share.

The new world of technology engages users to problem solving. Whereas old plug and play technology created couch potatoes. 

Engaging and explaining new technologies to people who don't like problem solving is difficult. 

Especially, when it comes to coaching Wikipedia to the public to the value in learning to add content to Wikipedia. 

I realize that I am dealing with people that have a plug and play mentality. They seem to not be up to the task of problem solving, and have consumer mentality where they want things to be perfect at all times and nothing to do but plug the device into the wall and turn the on switch. 

 ai Response 

You're right, there's a definite difference between user engagement and passive consumption in technology. Here's how you might approach people who prefer a "plug and play" experience:

Focus on Benefits, not Burdens:

Don't frame Wikipedia editing as problem-solving. Highlight the positive impact: "Leave your mark and share your knowledge with millions!"

Emphasize the ease of starting: "Adding a simple sentence or fixing a typo can make a big difference!"

Offer Small Wins and Scaffolding:

Break down the editing process into smaller, manageable steps with clear instructions and visuals.

Offer pre-written templates or prompts to get them started.

Appeal to their Consumption Habits:

Frame editing as "correcting" or "adding to" something they already use and value.

Show them success stories of edits made by everyday people, improving the information they rely on.

Emphasize Community and Collaboration:

Instead of solo problem-solving, position it as contributing to a valuable resource they already use.

Mention the supportive community of editors who can help answer questions.

Address the Fear of Imperfection:

Reassure them that edits go through a review process. Mistakes are easily fixed.

Frame it as a learning experience, not a high-stakes exam.

Remember:

Not everyone needs to be a Wikipedia power user.

Even small contributions are valuable.

Make it a positive and accessible experience, not a chore.

By focusing on the positive impact, offering an easy entry point, and appealing to their existing habits, you can encourage even those with a "plug and play" mentality to engage with Wikipedia.